User Rules

For the use of the feedback section and any other areas of the VE Site which allows user generated content.

To protect your own interests you must read and understand the following important rules before using the feedback section of the Venue Experience website. Also known as VEBack

Introduction and acceptance of the Rules

These terms and conditions of use (the Rules) explain how you may use the feedback section and any other interactive area of the Venue Experience website (the Board). References in these Rules to the Board includes the following websites and

Accessing, using or submitting any other material to the Board (or otherwise indicating your consent) means you accept and agree to be bound by these Rules. You should therefore read these Rules carefully before using the Board. If you do not agree with or accept any of these Rules, you should cease using the Board immediately.

The Rules are in addition to our Website Terms and Conditions ; our Privacy Policy which includes our Cookies Policy.

The following words shall have the following meanings:

Feedback any text, images, video, audio or other multimedia content or other information or material submitted to, or accessible from, the Board.

We, us or our means Venue Experience Support and Consulting our main trading address is 100 Tamworth Road, Sutton Coldfield, West Midlands, B75 6DH [Our VAT number is 160 55 35 25.

You or your means the person accessing or using the Board or Feedback.


These Rules are dated 10 February 2014. No changes to these Rules are valid or have any effect unless agreed by us in writing.

We may revise these Rules at any time including adding to or replacing these Rules with additional terms and conditions (Additional Rules) which relate to specific Feedback or the Board. You are expected to check this page from time to time to take notice of any changes we make or Additional Rules, as they are legally binding on you. Additional Rules shall prevail to the extent there is any conflict or inconsistency with any other of these Rules.


The Board is intended for:-

If you are under the age of 18 or have not attended an event or venue which is registered with us then you may not submit Feedback or other material to the Board.


The Board is not moderated except in the limited circumstances set out in this part of these Rules. We will not be responsible as author, editor or publisher of any Feedback or any other material submitted to the Board and we expressly exclude our liability for any loss or damage arising from the use of the Board by any person in contravention of these Rules. We reserve the right to promptly remove, or to disable access to, any Feedback which we deem to be potentially defamatory of any person, unlawful or in violation of any third party rights.

In addition in order to prevent Feedback being submitted in bad faith we reserve the right to remove any Feedback (on a temporary or permanent basis) where a score of 1 has been generated for a particular venue until the relevant Feedback has undergone further verification checks.


To submit Feedback, please answer the questions set out on the standard feedback form which relates to the event/venue you attended. We are unable to accept any Feedback which is not included in the relevant form.

There is a 256 limit to the length of response to each of the questions or each part of your Feedback.

You may only complete one feedback form per event or venue.

In order to submit your Feedback you must provide your name and e-mail address or other relevant contact details which are requested. Only you name will appear as part of your Feedback when published. We are unable to accept anonymous Feedback.

You agree that: